May 042022
 

There was a term in the car sales business called hammering someone. That’s when a salesman has a customer that he literally hammers into signing the paperwork to purchase a car. It’s a high-pressure sales tactic, something that I did not believe in. I sold plenty of cars just by being myself and trying to […]

Mar 092022
 

She seemed nice enough the first time I saw her. A woman alone in her late 30s or maybe early 40s, looking confused and apprehensive as she wandered around a car lot one Saturday afternoon. I went out and introduced myself to her and asked how I could help. She immediately had that deer in […]