Great Customer Service!

In Saturday’s blog I shared with you that I had purchased a new Kodak PixPro WPZ2 waterproof digital camera, but I was disappointed to discover that the battery was bad when it arrived on Friday afternoon. As I said in that blog, I called Kodak’s customer service number and they were closed for the weekend, so I sent an e-mail asking what to do next. Within an hour, a very nice lady named Dawn Brown called to tell me that she had gotten the e-mail and would put a battery in the mail to me the next morning (Saturday).

I expected the battery to be here sometime around Tuesday or maybe Wednesday, but was pleasantly surprised when it came on Monday by Priority Mail all the way from California. Dawn included her business card and told me to let her know if I had any problems with the camera, and if I did, she would send me a new one. That’s great customer service, and I really appreciate it! I made a point of sending Dawn an e-mail telling her so.

After reading about the work we had done on our sprinkler system, a couple of blog readers suggested I put some kind of plastic cover over the top of the control box to protect it from rain and such, but leave room for ventilation. We had already planned on that, and it was one of the projects we did yesterday. Unfortunately we didn’t have anything substantial to use, and I wasn’t about to cut up any of Miss Terry’s Tupperware because I know she’s a very good shot, but the flimsy plastic box we’re using will work for now, and the next time we’re out and about we’ll stop at a store and find something better.

This time next week our son Travis and his wife Geli will be arriving from Alabama for a visit, and a couple of days later, daughter Tiffany will be showing up from Arizona. I can’t tell you how much Terry and I are looking forward to getting together with the kids. We talk or exchange Facebook messages almost every day, but there’s nothing like getting real hugs and spending quality time with them.

I’ve been trying to knock out some extra blog posts to save for when they are here so I won’t have to take away from our time together every day to write a blog. I have a few done now, and if it comes down to it, I’ll dig into the blog archives and repost something about our travels back when we were fulltime RVers. Also, I may not do any blog drawings while the kids are here. It takes quite a bit of time to set up a drawing and keep track of the entries, weeding out those who enter two or three times or enter with made up names (you’d be surprised how many times Richard Nixon, George Washington, and Donald Duck enter the drawings), or post spam instead of a real entry.

We have been hoping that during the kids’ visit the weather would hold in the mid-to-upper 70s we have had for the last few days, but it looks like it will be into the high 80s and low 90s again by then. Oh well, it is what it is and we will still make the best of it.

And finally, here’s a chuckle to start your day from the collection of funny signs we see in our travels and that our readers share with us.

Thought For The Day – The older I get, the tighter manufacturers put the lids on jars.