A Juggling Act

 Posted by at 12:02 am  Nick's Blog
Feb 072019

Life is all about choices, and sometimes making those choices is a real juggling act. Every time we come to Arizona, we have so many friends and family members we want to see that there is never enough time. Especially when we make a quick unplanned trip like this one.

Yesterday we drove down to Eloy to see our dear friends Butch and Jodi Spiller, a wonderful couple we met when we were all fulltime RVers. Like us, they hung up the keys a while back and now have a beautiful home in a place called Robson Ranch.

Whenever we get together with Butch and Jodi, all four of us are talking at once. Butch is a techie kind of guy who is into flying remote-control airplanes, and Jodi is an amazing quilter. Her creations are beyond beautiful.

After we visited for a while at their house, we went to a restaurant called the Ranch Grill for a delicious lunch and more good conversation. All too soon it was time to part company. We look forward to getting together with Butch and Jodi again one of these days.

Today we are supposed to get together with Terry’s sister Dani, if she can arrange her schedule to make it happen, and tomorrow (Friday) with her sister Lisa and her husband Jim. We also have an early lunch scheduled Friday with Scarlett Braden and her husband Ron. In addition to being a fine author herself, Scarlett formats my books for me. We are looking forward to meeting up with them.

I also found time to check out one of the local antique malls, where I picked up three more badges for my collection. The two on the right are recent issue, but from what I have been able to find out, the railroad guard badge dates way back.

I mentioned above that our friend Butch is a techie guy. Somebody who is not a techie guy is the flake I talked to at a local Verizon store the other day. My Motorola MotoZ smart phone, which is a little over a year old, has become very slow, locks up all the time, and apps will not open or else just disappear completely. I took it to a Verizon factory store (as opposed to a franchised dealer), and after twiddling my thumbs for about 90 minutes to get waited on, the first dweeb told me smart phones have a 12 to 18 month lifespan and I needed to buy a new one. Uh, I don’t think so.

So I stood on my hind legs and raised a bit of a ruckus about how as a 15+ year customer, I wanted to talk to someone who could help me, not just try to sell me something new. Right away a “manager” showed up and looked at my phone for a minute or less and told me the problem was that I had added apps to the phone besides the factory installed apps. According to him, you should never install any apps on a smart phone, because they will kill it every time. Really? Who knew?

He did offer to give me 10% off on a new phone because I am such a loyal customer. I took the phone back from him and said thanks but no thanks. When we get home I will change companies and no longer be a “loyal” Verizon customer.

Thought For The Day – True love is spending one day getting married and the rest of your life feeling glad you did.

Nick Russell

World-Famous, New York Times Best Selling Author, and All-Around Nice Guy!

  9 Responses to “A Juggling Act”

  1. We left Verizon years ago, very poor and very expensive service. We have been with Consumer Cellular for over three years and love them as much now as when we did than. Their company and service is rated at the top in all articles that we ever read about them. Call them and they can fix or repair any thing with your phone, you don’t even have to find a store.

  2. On the other hand, we’ve been with Verizon “forever” and have had great service, both through the air (everywhere we’ve been!) and the women in our local store here in Wauchula, Florida are not only knowledgeable, but very helpful, and we rarely have to wait long. Now, at home in Champaign, Illinois, we have to wait a while for help since they are very busy (much larger population) but they’ve bailed me out many times. Maybe we’ve just been lucky, but we love Verizon!

  3. You can stay on the Verizon network with a Smarttalk from Walmart if the network is important. They are (probably) not much help in person with a problem like you have but then neither was Verizon.

    I’ve had some luck with those small hole-in-the-wall shops that repair phones, they are more than sales people.

  4. Before you throw the baby out with the bath water, try another “company” store. Sometimes you just get a bunch of arrogant know-it-all kids. Sounds like the culture of the store you visited is one of selling vs. thinking through problem. Verizon’s coverage is better than any other network and I’d hate to see you give it up after one bad experience. Don’t know how long you’re going to be gone, but maybe someone back in Florida knows of a store that’s got a good reputation for being helpful. And of course, there’s always the internet. 😉 I bet you could find a forum for your phone that might be able to offer some suggestions. Breathe deeply & hang in there.

  5. We have terrible Verizon service at home so I have been considering changing to some other company anyway. And the Verizon store near us is just as bad.

  6. p.s.
    And it IS a company store. That’s one we learned long ago. (-; We’re just no longer in love with Verizon…

  7. We so much enjoyed lunch with you yesterday ?????.

    For those of you who have not seen Nick in a while, his healthful ways are turning him into a regular studmuffin. Miss Terry looks even more beautiful and they both seem so happy and relaxed with their new lifestyle.

  8. Jean A Watsson

    I also had a problem with a verizon store. Wanted to purchase a new phone but before they would transfer all my contacts, apps, etc . They told me I had to buy a case from them to protect the phone. I said are you kidding me and promptly walked out of the store. I I sent an email complaining and received a call from the salesman and store manager. I told them I just went to best buy and would continue giving best buy my business. So Nick give best buy a try.

  9. We’ve had AT&T since we first got what we called a “cell phone” in about 1998. Traveled all over the country, and coverage isn’t as good up north. But for Florida and Arkansas (the places we are the most) and in between, its great. I’ve had three iPhones. Ray always gets some Samsung, as does our grandson. But we’ve had no trouble with them – except it makes us crazy that we are not able to turn off certain functions on our grandson’s phone.

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