I don’t know if the stock market is up or down today because I’ve never been an investor. The way I look at it, I work hard enough for my money that I don’t care to hand it to somebody else so they can “manage” it for me. There’s a reason they call those guys stockbrokers; because if you mess with them you might end up broke. But apparently, at least for some places here in Florida, business must be very good.
When we were furnishing our house I bought a big leather recliner for myself that looks like it should be the most comfortable thing in the world. As it turns out, it isn’t. No matter how I try to adjust or prop myself up, I always find myself slumping into the chair, and it doesn’t take long for that to make my back started hurting.
I thought it was just because of my size. When you’re dwarf portly, it’s hard to get clothes or furniture to fit. But my friend Jim Lewis, who is much taller than me, also finds the chair uncomfortable, as did Terry’s dad, somebody else whom I look up to in more ways than one. So I decided I needed to find something that fit me better.
A lot of blog readers recommended La-Z-Boy recliners, and having had one myself years ago, I knew they are very good chairs. In fact, La-Z-Boy furniture is endorsed by the American Chiropractic Association. There are no La-Z-Boy Furniture Galleries around here, so I started making some calls to try to find a store that had the model of La-Z-Boy chair I wanted. I located one in Cocoa, about 40 miles south of us, and yesterday we drove down to check it out.
The chair was very comfortable, probably the most comfortable recliner I’ve ever sat in. It sits an inch or two closer to the floor, which made it easier to get in and out of with my short little legs, and it included power lumbar support, which is very important to me. The only drawback was that it was a very dark brown leather chair, and I would have preferred something in fabric in a lighter color that would match our new carpeting. But sometimes you’ve got to take what you can get. So I said I would take it. That’s when we ran into a brick wall.
The saleswoman, who was very nice, told me that due to insurance regulations they cannot deliver outside of Brevard County. I told her no problem, we had our Chrysler Pacifica and the chair would easily fit in the back. I knew once we got home, with our friend Jim to help, we could get it unloaded. Then she told me no, that wouldn’t work, because since it was a power chair, it had to be delivered and set up or the warranty would be void.
Really? How hard is it to set up a chair? You carry it inside and plug it in. She did tell me that she knew of an independent delivery company who “might” deliver it to us, but I would have to make those arrangements myself. I’m not a guy who likes to waste a lot of time, so I said to heck with the warranty, I’ll just buy it and take it home with me and take my chances. Nope, she couldn’t sell it to me since they can’t deliver it out of county.
Have you ever heard of such nonsense? You’ve got a customer standing in your store ready to make a $1500 purchase and pay for it on the spot, you have at least two of the chairs he wants in stock, but you won’t sell it to him. I looked around and we were the only customers in the store. But apparently business is so good that they can turn down a sale on a high ticket item. It must be nice.
We left and drove to another La-Z-Boy store, on the east side of Orlando. A very nice young salesman there was more than happy to accommodate us in any way he could, including arranging delivery to our home. Or, we could have taken the chair with us right then. I asked him about the “warranty” being void if it wasn’t delivered and he just laughed and shook his head, saying he had no idea why we were told that.
As it turns out, though they had the chair I want, it was also in the same dark leather, so instead we decided to order it in a fabric that matches our carpeting, and he was able to add a couple of things to it that the leather chairs don’t have that will make it more comfortable and useful for me. And he included a 5 year extended warranty on the motor. Even with all of the extras, his price was considerably less than what they wanted for the chair at the La-Z-Boy store in Cocoa. Now that’s how you do business!
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Congratulations Kathy Lemon, winner of our drawing for an audiobook of Going Home With A Cat And A Ghost by RVing author Judy Howard. We had 59 entries this time around. Stay tuned, a new contest starts soon.
Thought For The Day – Only two things are infinite, the universe and human stupidity, and I’m not sure about the former. – Albert Einstein