The last few days have been kind of quiet around here, with me being busy working on the new issue of the Gypsy Journal and Terry has been weaving and getting a lot of things done around the house that she wanted to finish. This included shortening all the window blinds so that they fit better and do not have a bunch of excess slats in them.
We also made a shopping excursion to Wally World with our friend Jim Lewis so he could buy a bunch of last-minute things he needed for his house. By the time he checked out and we got everything put in his SUV, that Kia was loaded to the max!
I mentioned a while back that after the first shop we took Terry’s Trek bicycle to in New Smyrna Beach for a tune-up and to have some minor work done and they didn’t do a very good job, we dropped it off at different shop, called Beach Bicycle & Kayak, which Jim had recommended after they worked on his Cannondale bike.
A few days ago we went back to pick it up and were very pleased with the work they did. They replaced the handgrips and gear shifters, shortened the shift and brake cables, lubed it, adjusted the chain, cleaned it up very well, and charged us less than their estimate. How cool is that?
The owner of the shop wanted Terry to take it for a quick ride to make sure everything was to her liking, which it was. The only problem was that the seat was adjusted too high and when she got back and started to get off the bike she got hung up and fell in the parking lot.
I looked up just in time to see her go down and tried to get to her, but a customer in the crowded shop stepped into my way and just stood there staring at her. There was no way to get around him and twice I told him to move, but he was like those people who have to stop and gawk at a traffic accident, and apparently didn’t hear me. I was pretty frantic to get to her and finally just shoved him out of the way.
Fortunately, except for a few scrapes and some nasty bruises, and a badly injured ego, Terry was unhurt. Once I was sure she was okay, and the owner of the shop had loaded her bike into the back of our pickup, we went inside to pay the bill and I apologize to the gentleman I had shoved. He seemed to take it pretty well, and nobody has served me with a subpoena for a lawsuit, so I guess all is well. And the bike rides great!
On another subject, I reported a while back that we bought a new Samsung gas range from Lowe’s, which was delivered December 28 and installed on the 29th. Just a few days later the oven light stopped working, and Terry called the warranty number for Samsung. Now, I’m on my second or third Samsung phone, I’ve got a Samsung tablet, a Samsung digital camera, we have two Samsung televisions, and Samsung refrigerators in both the house and in our Winnebago motorhome. So overall, I guess you could say I like Samsungs. But I have to tell you something, their warranty service absolutely sucks.
When Terry called about the light not working they kind of gave her a runaround before agreeing to send somebody out to take a look at it, and it took about a week for that to happen. After taking the back of the stove off and poking around a little bit the tech from the repair shop decided it was just a bad light bulb and said that we could either get one ourselves and put it in, or else he would have to order one and schedule an appointment to come back. No problem, we got a bulb and put it in that same afternoon. And it still didn’t work.
I called tech, who said if replacing the light bulb didn’t do the trick it needed some kind of a module, and that he would get back to us the next day. A week went by and we never heard from him. Actually, we still haven’t heard from him.
Terry called Samsung again, got the runaround, got promises to call her back the next day, never got that call, and repeated the process two or three more times. And each time Samsung never called back. Finally, after she became less than pleasant with them, they said they would send someone out from another repair shop. Then it took a week or more of phone calls back and forth between the shop, Samsung, and us. Last Friday, Samsung called to say they had canceled the second service appointment and were either going to refund our money or replace the stove, and that they would let us know which it would be on Monday,
Of course, they didn’t call, but the second repair shop did call to say that they would be here on Tuesday (yesterday) between 10 AM and 2 PM. Given all that had transpired, we weren’t surprised when nobody showed up during the scheduled time. At 2:30 Terry called the repair service and they said no, their tech would be there sometime between 2:30 and 6 PM. I’m glad we don’t have jobs outside of the house that we have to be at!
The gentleman actually showed up about 4:30. Terry explained the situation to him, he pulled the back of the stove off once again, and then asked Terry to take a look. The tech from the first company had never plugged the wires for the light back in before he but everything back together. This tech connected the wires and the light works fine now! He was gone within fifteen minutes of his arrival, saying it was one of the shortest and easiest service calls he ever made. So I guess all’s well that ends well.
Oh, and one final thing, sometime around 6 PM yesterday Terry got another call from Samsung saying they would be calling her today to make arrangements to either replace the stove or refund our money. What a way to run a railroad!
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Thought For The Day – I’m so lucky people can’t hear what I’m thinking.