Many of you have posted comments or written e-mails in response to my blog about Thousand Trails changing reservations at its campgrounds in Florida this winter, and I promised to keep you updated.
Well, the squeaky wheel gets the grease. (Maybe I should subtitle that “Raise enough hell and eventually somebody will listen.”) At any rate, I got a telephone call from Pat Zamora at Equity Lifestyles’ corporate office in Chicago yesterday, informing me that all reservations that were changed from three weeks to two were being reinstated for their original term. Not just us, but for every customer affected, some 200 Thousand Trails members.
A short time later the company posted the following statement on Facebook: "For those members who recently had their reservations changed or canceled at Orlando, Peace River or Three Flags, please contact our representatives at 800-838-6105 so that your original reservation can be reinstated. We will also be placing calls to members impacted by this issue. Our systems have now been updated to reflect the correct High Use restrictions by individual member contract. While it varies by contract, typically when a park is designated as High Use only two reservations can be in the system at those high use locations. The length of stay under a high use restriction is typically a maximum of 14 days. We apologize for the confusion caused and we hope that you enjoy your upcoming stay with us."
I applaud Thousand Trails and Equity Lifestyles for stepping up to the plate and doing the right thing. Yes, it never should have happened; and yes, it was handled wrong to begin with; however, at least they realized the error of their ways and I’m willing to chalk this one up to a bump in the road and go forward in a positive manner. I appreciate Scott Woolley at the Verde Valley preserve for helping us out with all of this.
That all being said, I know that I stepped on a few toes, both at Thousand Trails and with a few Thousand Trails members on Facebook who felt I was being unreasonable, or that I should just let it pass. I’m sorry, but that’s just not my style, and any of you who know me know that. I refuse to back down when I believe I’m right. Call that stubborn or hardheaded if you will, but while I am happy to support a business or organization that I believe in, at the same time, I won’t just shut up and take it when they are wrong. I know this attitude has cost me some friends and readers over the years, but so be it. As Popeye used to say, I yam what I yam!
Now, on to another subject, when I posted the pictures in yesterday’s blog of Miss Terry interacting with different animals, I forgot this one, which is one of my favorites. At the now defunct Roo Ranch in Deadwood, South Dakota a few years ago, Terry got to hold and cuddle this young joey. I think you can see by the smile on her face that it is a favorite memory of hers, too.
We only have three days left here at Sunshine Key RV Resort before we head back to the mainland on Tuesday. It’s been a wonderfully relaxing vacation away from the permanent vacation that is our life as fulltime RVers. I wish we could have gotten our Sea Eagle kayaks wet, but most days the wind was just too stiff. I also wish we could have gotten some fishing in, but the charter rates are just too far out of our budget. I don’t care about going out in the open ocean after a sailfish, but I would have loved to have spent some time fishing around the flats and under the bridges. Maybe next time. That’s one of the great things about the fulltime RV lifestyle – we can always come back.
Thought For The Day – It is not what you do for your children, but what you teach them to do for themselves that will make them successful human beings.