Yesterday was one of those days where we had some success, as well as frustration, to temper the mood. Our billing period for Verizon ends on the 19th of every month. I knew that we were getting close to our 5 GB limit on our Mifi, so we stopped using it a couple of days ago. Yesterday morning, at 12:16 AM, I logged on to our account, and sure enough we had gone over our limit by .001 GB, which meant we had an additional $10 tacked onto our bill because our account calls for $10 per gigabyte or any part thereof that we go over the limit. Yeah I know it’s just a little bit, but you can’t be just a little bit pregnant either, can you?
What really caught my eye was that at only 16 minutes into our new billing period, our statement said we had already used 418 minutes. Huh? That’s almost seven hours of usage in just 16 minutes! Yeah, I’m a bit of a chatterbox, but even I couldn’t talk that fast! I told Miss Terry that I planned to have a long talk with the folks at the local Verizon store.
We had hoped that the new issue of the Gypsy Journal would arrive in Phoenix on Friday, but that didn’t happen. Well, it did happen late in the day sometime, but it was too late to get to the FedEx shipping terminal to pick it up, so even though it’s there we can’t pick it up until Monday morning. That’s some of that frustration stuff I was talking about.
We drove up to Scottsdale and picked up the preprinted envelopes from our mail service, and then drove into downtown Phoenix to stop at the court recorder’s office. Terry’s South Dakota drivers license expires this summer, and for her to be able to renew it she needed a copy of her marriage license and divorce decree from her first marriage. Apparently, the wise and wonderful people in charge of Homeland Security have decided that a soon to be 60-year-old woman must be a terrorist, so she had to have a paper trail that included her birth certificate, that marriage license showing her change to her married name, and the divorce decree to show she could legally marry me and take my last name 14 years ago. Doesn’t that make you feel safer when you go to sleep at night, knowing the bureaucrats have dreamed all this up to protect you and me? 🙂
Actually that went pretty easy and only took about an hour for time, and a little over $50 in fees. See, we are keeping the country secure and supporting the economy, too. Is that patriotic or what?
Then we drove all the way back across the Valley to Apache Junction, because Terry also needed to get her Social Security card changed, since it still had her previous married name and she had never gotten around to getting that changed. We had downloaded the forms off the Internet, Terry had filled them out completely, she had the aforementioned marriage and divorce decree, and the form said we could take them to any Social Security office to get the new card issued. Imagine how pleased we were to drive 30 some miles, only to be told no, we had to turn right around and go back to downtown Phoenix, only a mile or so from where we had been to get the divorce papers, to apply for the card? Apparently, when they say you can go to any Social Security office, what they really mean is, no you can’t. It depends on where you happen to be in the country. That’s more of that frustration we talked about. Having had enough of bureaucrats for one day, we decided to forgo that adventure until next week.
We stopped to visit with her folks for a little bit, and then went to a local Verizon company store (did you know there’s a difference between a company store and a franchise, and the amount of service you can get depends on which one you go to?), so I could talk to them about that 418 minutes on our bill, and tell them how much I hated their 4G MiFi device.
As it turns out, it takes Verizon a day or two to update their website, and that 418 minutes was actually the amount of minutes we had used in the previous month’s billing cycle. Okay, that’s cool. Then the manager made me even happier when he acknowledged that the MiFi is a piece of crap, and that they have had lots of complaints about it. Unfortunately, the best he could do for me was to agree to replace it at no charge. I asked him about the $10 for going over the gigabyte limit, and while he couldn’t waive that, he did agree to not charge me the $8.95 to have the replacement MiFi sent by second day mail. Hopefully it will be here Monday or so, although he did tell me that while it is the latest updated version of the device I have, there’s no guarantee it will be any better than the one I have now. Hey, at least the guy admits that they sell junk. So that was another success (kind of). The sad thing is that as poor as Verizon data services are in so much of the country, for fulltime RVers they are still the best choice available.
Thought For The Day – When you rise in life, your friends know who you are. When you fall down, you will know who your friends are.