Yeah, I know, you watch TV in your RV all the time. I do, too. In fact, I have for over twelve years now. But according to the dweebs at Dish Network, you can’t watch TV in an RV. Who knew?
In Monday’s blog, titled You Win Some, You Lose Some, I wrote that Dish Network had agreed to send somebody out to install a new DVR receiver in our motorhome. Since we already have an automatic Dish high definition receiver on our motorhome, “installing basically means plugging the receiver in and hooking up the input and output coax cables. The installation was supposed to happen yesterday afternoon. It didn’t.
About 8 a.m. the installer called, asked where we were, and I gave him the campground’s address and our site number. “Hey, you can’t put a TV dish on an RV,” the guy told me. “I have to mount a pole to the side of it to hold the dish. That won’t work.” I assured him that he didn’t have to “mount a pole” to the side of my motorhome, all he had to do was hand me the receiver and go on his way. He said he’d have to have his supervisor call me back.
That noteworthy individual called back a few minutes later to tell me that you can’t have a TV in a motorhome. Okay, here we go. We batted that one back and forth for a while, and he said that there was no way they were delivering my receiver to me. End of story.
I called Dish Network back and spent the next three hours on the telephone, mostly on hold, while a series of people who could barely speak English told me that it was illegal to install a TV in a motorhome, put me on hold, never came back, or eventually hung up.
Finally I got to a Customer Retention Representative in the United States, who assured me that the only way it was legal for me to have a TV in my RV was to park it permanently on a lot and never move it again.
I asked her to stop reading off her cue card, and look at my account and note my RV waiver, and asked her what the RV waiver was for. She said it was to allow me to receive east and west coast networks while traveling in my RV. “Okay, if I can’t have a TV in my RV, why do I have an RV waiver on file so I can receive those distant networks while I’m traveling?” I asked her. She told me that the waiver was to allow me to receive east and west coast networks while traveling in my RV. (Yeah, I heard it before too.)
Finally the light seemed to go on, and she had a solution to my problem! She told me that I was a valued customer, and all I had to do was park my RV and not move it anymore, and I could get my free receiver. But if I did that, I couldn’t keep my distant networks, because then I wouldn’t be traveling anymore. Okay, next nitwit please.
Then that nitwit’s boss came on the line, who was another nitwit, and explained that only Standard Definition receivers would work in an RV. Not High Definition, and not DVR receivers.
Aha! So I can watch TV in my RV, just not HD TV? He said yes you can have an SD receiver, but no, you can’t watch TV in an RV, because every time you move, somebody would have to come out and reinstall it. Huh? Are you getting a headache yet? I was getting chest pains by then!
I told him that I know many, many RVers who have HD DVRs. I even called Bill Adams from Internet Anywhere to be sure I wasn’t missing something. Bill is the recognized expert when it comes to mobile TV and satellite dish systems. He assured me that I could use the HD receiver in my RV, with my automatic Dish HD antenna.
But when I called Dish back, after talking to Bill, they assured me that Bill was wrong, you can’t have a TV in an RV.
If it weren’t for the fact that my Winegard Trav’ler automatic rooftop dish can’t be reprogrammed to DirecTV, I’d switch today. As it is, I’ll just sit here and remember the good old days, when gas was $2 a gallon, and I could watch TV in my RV.
Thought For The Day – Politics has taught us that it is not necessary to understand things in order to argue about them.