May 052009

In yesterday’s blog, I offered a free sample of our test electronic edition, and by the time I turned on my computer in the morning I had 55 people asking for a sample! Another 25 or so e-mailed during the day asking for one too, so I spent a lot of time answering e-mails.

The response has been very positive overall. Almost everybody said it opened very quickly and they liked the format. A couple of people complained that the type was too small to read easily, but if you open it as a PDF file with Adobe Reader, which almost every computer has these days, you can click on the magnifying glass icon to zoom in.

More than half of the folks who got a sample said they would prefer it over the printed version of the Gypsy Journal. One person out of the 75 or so I sent a sample to said there is so much stuff that can be found free online that she could not see the value, but that is okay, we can’t please everybody.

I did find it interesting that she is one of the blog readers who has written several times to say that she would subscribe to an online version, but not a printed one, because of the mailing costs. Like I said, we can’t please everybody, and we don’t expect to. And nobody has to subscribe to either version. I still welcome you as a blog reader and look forward to being able to entertain and maybe even educate you a little bit from time to time. We still have some technical issues to address, but I think we’ll give this a try once those are remedied. Once I’m sure we can make this work on a long term basis, I’ll make a formal announcement here in the blog. Again, this is NOT a replacement for the printed version of the Gypsy Journal. That will continue as always. This is an option for those who, for whatever reason, don’t want a printed edition mailed to them. Okay, moving right along, my friend Dick Reed sent me an e-mail yesterday saying he was really upset when he called his insurance company (Good Sam) for a quote on a car, and discovered that he was talking to someone in the Philippines. Dick wondered why, with all of the unemployed people in this country, Good Sam felt the need to outsource their call center offshore.

Dick said he asked for a supervisor, who told him it was to make sure their customers had someone available 24/7 to answer their calls. Huh? I know a lot of Americans who would be happy for a job, even if it were on the second or third shift! Dick said that when his insurance comes up for renewal, he’ll be doing some shopping. I can’t say as I blame him.

I mentioned in yesterday’s blog that Ken Wiseman has been very helpful in working out a lot of the details of the digital edition of the Gypsy Journal. What I forgot to mention is that Ken and his wife Martha are the driving force behind the RV Navigator website, and for several years they have been providing audio reports, called podcasts, on a monthly basis, covering the RV lifestyle from an on the road perspective. I logged on and spent some time listening, and they are very good. But don’t take my word for it, check it out  for yourself at

Thought For The Day – If you can’t fix it with a hammer, you’ve got an electrical problem.

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Nick Russell

World-Famous, New York Times Best Selling Author, and All-Around Nice Guy!

  3 Responses to “Great Feedback On Electronic Edition”

  1. I agree with those that say uploading the .pdf to a password protected web page is better than emailing an attachment. We teach people that attachments should be under 100k. Even if you send new issues by emailed attachment, I’d still encourage you to keep archived issues on a password-protected web page.

  2. Thanks Nick for the heads up on the Veterans discount available with Verizon’s service. I went down to the store today and asked for and received the 15% discount on my phone bill. In addition, I get 25% off of accessories they sell. Thanks a lot.

  3. Convergys, a company based in Cincinnati. Runs call centers. They opened several call centers in the Phillipines with 16,000 jobs. Don’t you think Ohio people would like those jobs?

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